Q: How soon after a conference is finished will you upload the audio recordings?
A: We upload all recordings after each session is finished, it may take up to 72 hours after the conference for them to appear in your account. To purchase our most recent sessions, go to New Recordings.
Q: How do I download a session that I just purchased?
A: To download an order that you just purchased:
1. Go to the online store page store.resoundingvoice.com. Click on the "My Account" or "Login" icon in the upper right corner. If you are not logged in, sign in with your email address and password.
2. Click on your order number. This will bring up your order information.
3. Below the session information box, click on the "My Downloadable Files" link. This will bring up a page with your downloadable file. Click on the red title that ends in .mp3.
4. Your browser will do one of two things.
1. Bring up a pop-up window and ask you where you want to save your file. Select a location to dave the file and click "Save"
2. Automatically save or start playing your session. If it starts playing go to the "File" tab and click "Save As" button. A window will them appear and ask where you want to save the file. Select a location and click "Save".
Q: What is your refund policy?
A: All sales of downloadable content are final, no refunds once content has been accessed.
If you have any questions, contact Resounding Voice customer service.